An Evolving Landscape
Course Information
1 Day Course
Time: 9.15am – 5pm
Contact: [email protected]
Venue: Hotel (near MRT)
Note:
- Tea breaks and buffet lunch will be served. Car parking coupons are available upon request.
- For 3 pax and above, 10% discount across the board
Course Introduction
This one-day interactive workshop focuses on how Bank Managers can better detect and prevent Credit Fraud. Participants will learn the ‘Modus Operandi’ and typical profile of fraudsters. Coverage of the Fraud Triangle (Edwin Sutherland and Dr Donald Ray Cressy) is intended to help participants better understand what motivates fraudsters and their general psyche.
Learning Outcome
- Create awareness of the ‘Modus Operandi” of Fraudsters
- Understand White Collar Crime, the Fraud Triangle on motivation to commit crime
- Learn the profiles of typical Fraudsters.
- Learn various types of fraud and latest trends in digital fraud and Financial Crime
- Detect Fraudulent Financial Statement Fraud and Creative Accounting
- Learn Tips on Site Visits and Body Language
- Do’s & Don’ts – What to ‘Do’ and what ‘Not to do’
Who Should Attend
Business Banking
Front-line SME Sales & Marketing Managers, Account Relationship Managers, Corporate/ Commercial Banking Managers, Credit Evaluation and Approval Team Managers, Auditors, Credit Recovery Managers, Backroom Processing Officers and Asset Quality Management Team.
Consumer Banking /Private Bankers
Private Bankers, Wealth Management Managers, Branch Mangers / Assistant Branch Managers, Priority Banking, Branch Operations Staff, Others.
Course Outlines
Topic 1: Overview and Definition of Fraud
- Corporate Recklessness, Lies & Bankruptcy
- Sub-Prime Housing loans
- Fictitious Accounting
- Auditor Integrity/ Collusion
- Criminology
- Sociology
- Weak Internal Controls
Topic 2: Types of Fraud
- Fictitious Borrowers
- Overstated Financials
- Weak Internal Controls
- Inexperienced BOD, weak Risk Management.
- SPAMS, Merchant Scams, BNPL, crypto, blockchains fake Investments
- Love and Elder Scams.
- Victims of Fraud
- Inflated Assets
Topic 3: Detection of Forged Documents
- Fraudulent documents
- Bank Statements / Account Activity Patterns
- Trade Finance Fraud
- Industry Benchmarks
- Creative Accounting-Sales Profits /Cash Flows
Topic 4: Fraud Prevention
- Body Language
- Document Discrepancies
- Common Sense
- Character
- 5C’s of Credit
- Stringent Approval
- COSO – ERM
- Internal Controls
Topic 5: Do’s & Don’ts
- KPI’s, Personal Performance and targets
- Customer bonding / friendships
- Lifestyles
Trainer's Profile
Mr. Benny Bastian
Benny is currently a freelance Training Consultant for Moody’s Analytics Learning Solutions; Benny Bastian was career banker for over 35 years. He started his career with multinational banking group Standard Chartered Bank Malaysia (SCB) and was then invited by RHB Bank a fourth ranked local Bank in Malaysia. His last position in both Banks was Head of Credit, for the SME Banking segment.
His work experience covers the breadth of Branch Operations, Loan Processing, Regional Credit Audit, Credit Approval and Training. Having helmed the position as Head of Credit for SME Lending at both banks, Benny understands intimately the critical balance between accelerating Sales Growth and maintaining Credit Quality.
Benny was one of the pioneers in the development of Score Card Lending for underwriting high-volume small ticket SME loans and, an end-to-end loan processing systems that facilitated seamless lending to SMEs. The benefits were faster turnaround time, consistency in approval decisions and higher approval rates. He also developed and conducted several in-house Training Courses including Credit Writing Skills, Lending to SME’s and, Fraud Detection & Prevention to help improve the quality of loan submissions from front line Lending Officers.
Benny was tasked as the RHB Bank’s Coordinator for Omega Performance’s CSA Accreditation a career pathway for all Credit Personnel. Upon retirement, Benny was invited by Omega to be one of its freelance Certified Training Consultants. Amongst the workshops that he conducts for Omega are Business Lending Fundamentals, Financial Accounting for Lenders, Commercial Loans to Small Business, Commercial Loans to Business, and Minimising Problem Loans.
Since his retirement in 2010, Benny has been actively engaged in Credit Training. He has delivered his own Training Programs for various Banks in Malaysia, as well facilitating Workshops for Moody’s client Banks in Malaysia, Indonesia, Cambodia, Vietnam, Myanmar and Thailand. Subsequent Moody’s acquisition of Omega in 2018, Benny has continued facilitating Workshops for Moody’s Analytics Learning Solutions.
Besides Banking organizations, Benny has also taught Young Graduate/Management Trainees under the auspices of the Asian Banking School (ABS) Malaysia. He is accredited with the Human Resources Development Fund (HRDF) and, completed the Assessor Certification Program with Finance Accreditation Agency (FAA) of Malaysia for Individual Accreditation. Benny is a bilingual Trainer in English and Bahasa Indonesia / Malaysia.
His Corporate clients list includes, Maybank Malaysia & Indonesia, CIMB Malaysia & Indonesia, Bank Mandiri Indonesia, BNI Indonesia, Institute of Banking & Finance Cambodia, Myanmar Financial Centre, Thai Military Bank, Military Bank Vietnam, Standard Chartered Bank, HSBC Bank, RHB Bank, Hong Leong Bank, SME Bank, MBSB, BSN Bank, Asian Banking School and AIA Malaysia Bhd.
EDUCATION
Master of Business Administration, (Finance), University of Hull, UK
Dip in Accounting & Business, ACCA
Certified Financial Planner, FPAM of Malaysia,
CSA, Omega Performance.