Adapting to Change in the Workplace
Course Information
1 Day Course
Fee: $600 (before GST)
**Starting 1 January 2026, the course fee will be
updated to $680 per participant (excluding GST)
Course Dates:
- 14th Jan 2026
- 13th Feb 2026
- 20th Mar 2026
- 8th Apr 2026
- 6th May 2026
- 25th Jun 2026
Time: 9.15am – 5pm
Contact: [email protected]
Venue: Hotel (near MRT)
Note:
- Tea breaks and buffet lunch will be served. Car parking coupons are available upon request.
- For 3 pax and above, 10% discount across the board
Course Introduction
This interactive workshop equips employees with the mindset, skills, and practical tools needed to navigate and thrive in an ever-changing work environment. Participants will explore the psychological dynamics of change, learn strategies for building resilience, and practice communication techniques that support smoother transitions across teams and roles.
Learning Outcome
- Understand the fundamentals of body language and its impact on communication.
- Recognize common gestures, facial expressions, and postures.
- Identify deceptive behaviors and hidden emotions.
- Improve confidence through effective body language techniques.
- Adapt nonverbal cues in the appropriate context
Course Outlines
Topic 1
- Introduction, clarifying methodology, objectives and outcomes
- Definition and necessities of change
- Common myths and misconception of change
- Adopting a change mindset
- Discuss contextualize challenges of change
Topic 2
- Why people resist change
- How do we react to change
- Understand the change curve
- Through the lens of the employee
Topic 3
- Overview of change models
- How ready for change are we?
- Handling the expectation from stakeholders in the change process
- Collaborating with stakeholders in the change process
- What support are made available?
Topic 4
- The communication of change
- Dealing with resistance
- Feedback mechanism that helps
- How do we know the change process is successful
- Key takeaways, summary and feedback
Methodology
- Q&A
- Video
- Facilitated discussions
- Mini presentation
- Team exercise
- Learning aid
- Trainer’s sharing
- Case studies
- Role plays
Personal reflection
Trainer's Profile
Mr. Clement Ng
Clement is a highly experience corporate trainer, executive coach, profiler and management consultant specializing in building competencies to transform organization and deliver superior results. His wealth of experience was garnered from over 20 years of corporate leadership positions within major listed companies and multinationals. In the past 20 years, he has been actively involved in learning & development and facilitated in excess of over 400 workshops. He left his corporate leadership position to fulfilled his passion in training. He possessed a wide base of industry knowledge and experience in various high performing sectors: Banking & Finance, Pharmaceutical, Retail, FMCG, MICE, Luxury, Services, Consumer, Manufacturing, Projects, Architecture and Government. He has mentored and trained thousands of executives and professionals in leading organizations on commercial application within both B2B and B2C environment in the region. His unique methodology to understand, contextualize and customize to suit the requirements of the business environment quickly and accurately has earned him his clients’ trust and endorsement. He has a strong passion and desire to share his broad commercial knowledge and practical knowhow to impact learners and transform their work performances to achieve greater heights.
Clement was privileged to have work across half the globe managing large businesses across multi-cultural structures and led high performance teams in the front line. Within his leadership capacity, he has managed company’s overall business strategies inclusive of overseeing Asia Pacific implementation and execution. Well verse in business management and communication strategies, he has consistently delivered exponential growth resulting in “Global Best Practice” case studies and engage clients over countless presentations. He has also led many first in regional strategies and organizational thinking, creating a culture of positive mindset, redesigned customer experiential journey, improved sales force effectiveness, drive customer conversion ratio, inspired creative solutions to resolve complex problems in his pursuit of excellence in business management.
Clement has extensive training and mentoring experience providing knowledge transfer to over 100 global companies across all levels in multi sectors. His area of specialization includes hard skills to deliver ROI success and all critical soft skills etc. He is also a certified behavioural trainer in TetraMap, emotional intelligence psychometric assessor and has the ability to integrate behavioural science into the learning journey.
Qualification
- Master in Business Administration (Double Major)
- Bachelor of Business (Double Major)
- Diploma in Export Management
- ACTA Certified (MOE Trainer)
- Certified Performance Coach – ACSTH
- Certified NLP Effective Workplace Communication
- Certified EQi facilitator
- Certified facilitator for TetraMap
- Category Management – Apogee group
- Category Management – Quantic group
- Master of Shelf (Category Management)
- Building Winning Teams – Adage Corporation
- Project Management – BCA
- Leadership in Action – Michigan Graduate School
- Digital Marketing – Lithan Academy
- Pricing Strategies – SIM